1. General Policy

At The Arts Way, we strive to provide high-quality educational services and guidance. Before making any payment, students and parents are requested to carefully review the course details, fee structure, and admission process.

2. Admission Fee

The admission fee paid at the time of registration is generally non-refundable unless otherwise stated in writing by The Arts Way.

3. Course Fee Refund

Course fees once paid are generally non-refundable. Refunds may only be considered under exceptional circumstances at the sole discretion of the institute management.

4. Duplicate Payment

If a payment has been made more than once due to a technical error or payment gateway issue, the excess amount will be refunded after verification.

5. Cancellation by The Arts Way

If a course is cancelled by The Arts Way before its commencement, eligible students may receive a refund or an option to transfer the payment to another available course.

6. Processing Time

Approved refunds will normally be processed within 7 to 15 working days. The actual credit time depends on the payment method and banking institution.

7. Refund Method

Refunds will be made using the same payment method used during the original transaction wherever possible. In certain cases, alternative methods may be used after verification.

8. Non-Refundable Situations

• Change of mind after admission.
• Failure to attend classes.
• Violation of institute rules.
• Incomplete admission documentation.
• Withdrawal after the course has commenced.

9. Refund Request Process

Any refund request must be submitted in writing along with payment proof, admission details, and the reason for the refund. All requests are subject to verification and approval.

10. Contact for Refund Assistance

For any refund-related queries, students or parents may contact our support team using the details provided below.